Terms

SPECIAL RATES

• All tour rates are our special discount rate for booking made though our websites.
• Rates features are including 21% tax and service charges and are quoted in US Dollars.
• Tour package rates are quoted per person per package.

CANCELLATION PROCEDURES

• No cancellation fee will be applied if the airline tickets have not been issued yet.
• 30% cancellation fee will be applied if the airline tickets have been issued.
• 50% cancellation fee will be applied for any cancellation within 14 days prior to the tour date.
• No refund will be applied for any cancellation within 7 days prior to the tour date or now show.

RESERVATION AND CONFIRMATION PROCEDURES

• All reservation shall be guaranteed by valid credit; VISA, MASTER or AMEX or DEBIT CARD.
• The credit card will be charge once the booking has been confirmed.
• Travel voucher will be issued after payment and will be faxed directly to the respective hotel.

PAYMENT PROCEDURES

• All US Dollars charges will be converted into local currency that is IDR or Indonesia Rupiah.
• The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.
• NO CREDIT FEE will be applied.

REFUND PROCEDURES

• All refund will charged 3% additional fees and will be credited to your credit card.
• Takes up to 14 working days to have your refund credited on your credit card